Support

How Can We Help?

Find answers, guides, and direct support for WhateSIM.

24/7 AI Support
100+ Languages
200+ Countries Covered
Contact Us

Choose how you'd like to connect

Instant AI chat, human email support, or dedicated sales help — your choice.

Technical Support
Email Support
Replies within 24h

Send us an email and we'll respond within 2 hours.

Send Email
Partnerships & Plans
Setup Guides
Replies within 12h

Step-by-step guides for activating and managing your eSIM.

View Guides
Knowledge Base

Browse by Topic

Find guides and answers organized by the areas you care most about.

Getting Started
Step-by-step setup guides for eSIM activation, QR codes, and onboarding your guests.
View guides →
eSIM & Connectivity
Coverage questions, data plans, compatible devices, and troubleshooting connection issues.
Browse FAQ →
Account & Billing
Manage your account, understand commissions, view transactions, and handle billing queries.
Browse FAQ →
Partner Program
How commissions work, setting up your partner dashboard, QR code management, and payouts.
Learn more →
Most Helpful

Common Questions

The most searched topics by WhateSIM users and partners.

How to activate your eSIM on iPhone How to activate your eSIM on Android Which countries does WhateSIM cover? How do I earn commissions as a partner? What devices are compatible with eSIM? My eSIM isn't connecting — what do I do? How to display your QR code for guests How long does it take to receive a payout? Can guests use WhateSIM without WhatsApp?
Still Need Help?

Still Need Help?

Our team is always here to help. Reach out anytime.

Contact Us Now Email Support Contact Sales